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Zoomcar — Issue regarding refund over 1month

We had booked a car on 8th November 2020
And we had cancelled the car on the same day, we had informed to the zzom car customer care and they said your money will be refunded with in 30 days. But the money was not refunded its been 1month 10 days but not refunded and customer care help line is also not responding please file a complaint and provide me the refund.
Ids JPS6N2EFQ, JPS6N2ENB
USER ID IS [protected]
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