Zoomcar — Its been 6 months they have not released the payment yet

I have canceled my booking in June and i was supposed to get a refund of Rs 10, 300/- they are not responding to the complaints on social media. They give a standard reply that the refund will be initiated at the earliest and i had even requested a callback that never happened over 6 months. I am really doubtful whether they release my refund.
My booking id is JPS6NY3J5