Zoomcar — Late Pick & Drop Wrong Vehicle Harrashment

The Booked Car was delivered late but to me but still they are charging me late drop charges. Provided different Vehicle than that was booked.
I have to hire another Vehicle and driver because of there mess up instead and they should compensate me for that.
Customer support is worst and none of the calls are noted in records, so its very disappointing experience for me and I need my full paid amount of Rs.6732 refunded back to me.
Booking details - ID: JPS69T3KN
Was this information helpful?
No (1)
Yes (0)
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5658
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information