Zoomcar — Money not credited to my account after cancellation

Address:	NR stay pg in Nagawara, working in Manyata tech park, Bengaluru - 560045
Website:	Zoomcar

I booked car Renault kwid: KA53MF1597 with booking ID: JPSNC3DGE at 5th April 2023 for 8th April 2023 of cost of 2979/-, from morning 6am to night 11pm of same day(1day). I went there that place car is not there so that I didn't complete my trip. Zoomcar only cancelled my trip. I called customer care services but no reply and no response. In zoomcar app it is money is refunded to bank but in my bank there is no money credited. So I raised a ticket no: 1368793. Kindly consider my complaint let me know the status of refund amount and that should be refund to my account only.

Thanks and regards,
Puli Lokeswar Reddy
puli.[protected]@gmail.com