Zoomcar — Money not refunded | Booking ID: JPS69968N

Pick Up Time: 18/03/2022
Booking ID: JPS69968N

I booked a car for 18th March 2022. I was a new customer and my documents were not verified due to which, I was unable to access the car. My booking was confirmed and the money was deducted. Till now, only my security money has been refunded, not the full amount. The customer care told me that it was a technical glitch and will be resolved. The customer care told me that my money will be refunded before 4th April and yet, I don't see any refund. I am unable to contact the customer care and I don't know what to do.