Zoomcar — My zoomcar account is blacklisted

I am a customer of zoom car, but recently I made a new zoom car account with same driving license which I used in my previous account and now my new account profile is not getting verified (reason for rejection it is showing due to multiple account)
But I have deleted my old account from settings in the zoom app.

Still the account is not getting verified.

Please solve this issue as soon as possible.