Zoomcar — No Fuel refund - JPSN7KIH4

Address:

pune

Hello Team,

Trip date : 17th April 2022
The service was pathetic, the car has no mileage, not good pickup, the Car shown in the App while booking and the car which I received were totally different. While booking it was stated car has drive just for 5000 km, and when I received it had 10, 000 + Km used. Not sure if i have received the same car.
Secondly the car was not clean, nor car pickup was good. Maybe it was not getting properly serviced. Car Number - Renault Kiger - MH12 TK1761
Booking Id - JPSN7KIH4

Refunds :

- Fasttag i have paid total 100 rs, with a panelty Rs. 50

Fuel Refund
- Petrol at start of trip was 25-30% (2 points)
- Petrol at End of trip was 65-70% (4 Points)

Car had total of 6 points. so aprox 1 point = 16.67
The Petrol change was around - 120 per liter

Its almost 8 days still these guys are not even concerned to respond.

Attached
- Trip start - fuel and odometer photo
- Trip end - fuel and odometer photo
- Fast tag receipt
- Fuel receipt