[Resolved] Zoomcar — no valid documents in possession

Pranab01

from Noida, Uttar Pradesh

Address:	Kamrup Metropolitan, Assam
Website:	www.zoomcar.com

Booked a car in zoomcar with reference number jps64ld1g.

Now its a same reached the location checked for documents and two vital document was missing - rc and insurance copy.

How they can put the car open for booking with incompitency.??

Is the law is too linient for these priviate company to keep car open for booking without the required documents.

Its a same on zoomcar i wasted almost 2 hrs for this and spent another rs250 to reach the destination and back home.

After all this zoomcar said sorry. But do you really mean it. Its a pathetic untrustworthy service

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Sep 4, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Zoomcar Customer Care's response Hello Pranab,

Greetings!

Please accept our apologies for the trouble caused during the reservation. Rest assured, we shall surely have the issue checked and we shall take the necessary measures to ensure such issues are minimized in the future.

Regards,
Ramya. S