Zoomcar — Non Response and Pending Refund since 5 months

Address:

Bengaluru

I had booked a Zoom car from Bengaluru to Pune on 17th September. Soon after realizing their hidden cost I had cancelled the booking within hours same day. Post cancellation I am shown a refund of amount 9029. I have been chasing the company through FB adds as they have disconnected their customer care and they dont entertain request if a person doesnt have valid booking. I am really depressed after trying multiple options. Finally I am launching a complaint after suggestion from wellwisher. There are so many people who are awaiting refund for their bookings in zoom car since months. Not sure why company is blocking money of innocent customers. I am really traumatized by zoom car approach and would need support to get my money back.