Zoomcar — Not Giving Refund | |
I have cancelled the trip on 28th April 2020 as my trip got cancelled due to lockdown, still waiting for refund, every-week I call they tell me next week, it's more then 3month, called more then 50 times, dropped numerous mail, still no update, even zoom don't have a courtesy to give a feedback regarding the date and fooling everyone by saying, will be done in next 15days. Neither they ever called nor they sent any mail regarding the refund Was this information helpful? | |
Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 11, 2020 Zoomcar Customer Care's response Hello Pradeep, Greetings! We understand your disappointment here with regard to the delay caused in processing the refunds. We agree that it has caused a lot of trouble for our user community. We are working on fixing it and we will ensure refunds are processed at the earliest. Regards, Appachu Zoomcar | |
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You don't understand the my condition, if you really understand kindly refund my money
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