Zoomcar — Not received my payment for the completed booking even after one and half month

I am host of zoom car and a customer has taken my car on 13th of September till 13th of October then we came to know that customer has done some legal actions using my car and from 13th of October my car is in Mysore garage. Till now I have not received my payment for completed booking against the booking ID JPSN725LP and also car downtime is showing from 28th of October. I have raised tickets but no use they respond and they r giving they same reason "Will resolve your issue as soon as possible" from past 1 and half month. Kindly rectify my issue.