Zoomcar — not received refund amount for trip jps6nyxby

I have completed my trip on 13 jun 2020. But till now i haven’t received my security + fuel recharge refund amount back. It almost 3 month completed. Worst service i have seen ever. Online status shows refund initiated unfortunately nothing is happening. I have email them many times but they are not providing me any response. My booking id is jps6nyxby.
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Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2020
Zoomcar Customer Care's response
Hello Suresh,

Greetings!

We understand your disappointment here and we are sorry for the delay caused in processing the refund. We are already working on initiating the refund and the amount will hit your account at the earliest.

Regards,
Appachu
Zoomcar
Oct 19, 2020
Updated by suresh0806
Hi Appachu,

I have not received my refunds yet, Kindly let me know the date and transaction details.

Regards,
Suresh
[protected]
Complaint comments 

Comments

Hi Appachu,

I have not received my refunds yet, Kindly let me know the date and transaction details.

Regards,
Suresh
[protected]

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