Zoomcar — Not received the car for which I have already paid 100% amount

Address:

Alwar

I have booked a self drive car through zoom cars, am not able to find my car, my booking was supposed to start at 6 am and i am not getting any response from zoom car till 9:09, not even got location details, Calling since 5 am but nobody is picking up my call and i haven't got any response from their side.

It was supposed to be a home delivery for which i have paid 100 rs extra, but no delivery agent has been assigned yet.

Also i have received a message just now from zoom car about the driver allocation but the driver is not picking up my call

I was having my plans for the day but all ruined just because of the pathetic service of zoomcar