Zoomcar — Not Refunded

Zoomcar — Not Refunded

P Prabhu Nandan

I had cancelled my booking on 26th June, 2020. Please find below the text notification which I have received from Zoomcar on the same day. I haven’t received my refund yet. Hi! Your Zoomcar booking(id: JPS6N1GDU) has been cancelled. Refund of 4935 will be initiated by Sat, 27 Jun 19:41. View details of your booking ( https://www.zoomcar.com/bookings/JPS6N1GDU/paymentsummary ) Was this information helpful? No (0) Yes (0)
Zoomcar customer support has been notified about the posted complaint. Sep 16, 2020 Updated by Prabhu Nandan No response from Zoomcar yet. Verified Support Sep 28, 2020 Zoomcar Customer Care's response Hello Prabhu, Greetings! Due to certain unforeseen situations, we are unable to process the refund for the booking as of now. However, we are already working on this and the refund will be processed at the earliest. We request your patience in the interim. Regards, Appachu Zoomcar Sep 29, 2020 Updated by Prabhu Nandan It’s an unreasonably unacceptable response from zoomcar. It’s been over 5 months since I’ve cancelled. Absolutely absurd that you’re unable to process the refund yet. I demand an immediate refund. No further delay accepted. Oct 15, 2020 Updated by Prabhu Nandan No response or refund received yet Nov 03, 2020 Updated by Prabhu Nandan Did not receive my refund yet. Nov 17, 2020 Updated by Prabhu Nandan Yet to receive my refund. Pls forward this to Zoomcar
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