Zoomcar — Not repaired or provided a refund for my car damage

I registered for Zoomcar Host program and i have been a member for around 8 to 9 months. The CUSTOMER support is so terrible that it almost gets you frustrated. Whenever you call them they just say that it will be resolved in next 24 to 48 hours and nothing happens, or our concern team is looking into it.
I dont know which ### team is that, however i was still hopeful that it will get better as its a new program. But it got worse and worse day by day. My car was damaged like 8 to 10 days by a zoomcar CUSTOMER and the car is not in condition to drive and these guys keep on alloting booking instead of getting my car repaired.
Still they havent repaired my previous car issue plus there was one damage that i got it repaired as it was risky they havent refund for that as well. Overall around 50k loss they gave me in this business.
I hope this reaches to all who should beaware of this fraud business.
Please dont get in this trouble.
Zoomcar host is fraud.