Zoomcar — Not verifying my profile not giving my credits back from my account

Address:

Pune

Im using zoomcar from many years till now i haven't faced this kind of issues i had called them many times to verify my profile customer told me to upload some o[censored]r friend driving licence after doing this now they are telling we can't verify your profile as per our internal policy or else i ll waste my 4000 credits which i have collected my doing multiple booking from so many years. Verify my profile so that i can book and use my credits or give me my credits money back to another account. Because of others u can't blacklist all people from chandrapur u can check my records too i knw all ur policies and till now i have maintained it in every booking. So refund my credits back or approve my profile by any other option as soon as possible.