Zoomcar — Payment cleared but still showing "Clear outstanding"

Address:

Pune

I had made a booking on 8th December 2022 (Tata Nexon 2018 - Booking ID: JPS69PVZN | KA03AG1565). The app shows "Bill Cleared" for the booking (as seen in attached image).

But, the app is also asking to "Clear outstanding of ₹558" for the same booking (as seen in attached image).

When I go to pay the amount, the app shows a "Cannot find booking_id" error message (as seen in attached image).

Due to this, my current booking is being blocked from proceeding.

Please resolve this complaint as soon as possible.