Hi Team,
While I was trying to book the car(5th March, 2022) and when I paid the amount got debited but the payment failed. After a few minutes I got an email regarding the same.
Again after a few minutes I got a mail regarding Payment successful saying "This payment (earlier marked as failed) has now been converted to authorized.
This means that money was deducted from the customer's account. Please capture this payment and process it immediately."
So if it is successful I don't see any booking on my app. Could you please let me know the status here?
For further information please check the attached screenshot
MailID - [protected]@gmail.com
Phone Number-[protected]
Payment Id: pay_J3K4Kn0SGTUuUA(Razorpay)
AMOUNT DEBITED-Rs.7337/-
Date of transaction-(05/03/2022)
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