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Zoomcar — Payment successful but saying failed, no customer support

Money has been debited from my account(Rs 14, 806) and i have confirmed with my bank that the amount has been successfully transferred to your account. But i have received notification that the payment has failed. My booking hasnt been confirmed and there has been no support from your customer service. I immediately need to speak to a customer service executive.i am attaching the proof of payment.
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    +91 80 6748 1200
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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