[Resolved]  Zoomcar — pedl cycle unable to end trip

Address:Pune, Maharashtra, 411006

I had subscribed for the monthly plan rs49 for 1 hour daily... Since an hour we completed. Lock the cycle but unable to end trip coz of some error ie prohibited to end trip and i am continuously charging rs 3 / 10 minutes...

Since the lock cycle o have charged rs 33 which will not pay kindly suggest an action.
Cycle no : 3200734
Location: mhboard pune

Kindly do the needful.
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Nov 19, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2018
Zoomcar Customer Care's response
Hello Bilquis,

Greetings!

We are sorry for the delay in response. Please let us know if you are still facing the above issue for us to check on the same and do the needful.

Regards,
Appachu
Zoomcar
Complaint comments 

Comments

Dear still showing Rs 1701 outstanding... Also please refund my RS 49.
Zoomcar Customer Care's response, Oct 24, 2018
Verified Support
Hello User,

Greetings!

We request you kindly share more details on your concern for us to have a check and revert.

Regards,
Appachu
Zoomcar

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