Zoomcar — Pickup issue KA51ME0955

Hello,

I have booked a car 15days before, today i was supposed to pickup the car at 5AM (1st October 2022).

But in the end moment, the booking got cancelled. Very disappointed with the service you are providing & even i tried to connect with the customer care & it never happened even after staying on-line for about 30minutes.

This is the second time happening with the zoom car, never expected this kind of service. This incident completely ruined our trip.

I even paid 600/- to auto, just to travel from my location (KR PURAM) to pickup point (HSR LAYOUT)

I have reached the picku location at 5AM (1st October 2022), but there were no car. Very disappointed n you people are ruined my trip.

You people are the real scammers, looting the money of people & fooling them.

Kindly resolve the issue & take a strict action against the people who are doing the scam, make a refund of Rs. 7456/- asap or else the strict action needs to be taken.

My booking ID is "JPSN74JW2". Attached documents for the further reference.

Booked under the name of Vachan & the phone number is [protected].