Zoomcar — Refuelling issue

Address:

Bengaluru

I had booked a car with Zoomcar (Booking ID: JPSNCDDR7) between 01-June to 05-June for a Swift Dzire which upon booking the host G.Somashekar contacted me via P: [protected] and offered to pickup and drop the car to my location with a charge of 1200/- to be paid to him. We agreed to that, he came dropped the car and forced me to complete the check list as the car had 2 points fuel (25%) displaying incorrectly. The host asked me to drop him to a location 4kms away from my point and the fuel immediately dropped to 1 point which is 10% of the fuel tank capacity which I immediately informed the host as well. Now after dropping the car at the Bengaluru airport within the time I could not complete the check list and the host confirmed he will complete the check list once he takes the car to the original location. The fuel was at the same 10% of what he had handed over to me and Zoomcar is now demanding I pay 1K as the refueling charges and instead of contacting the host to dispute it and resolve the issue for the customer from their end. I have also received threatening messages and email from them without they trying to resolve the issue for me although I have contacted them multiple times. This is now traumatic and I demand immediate waive off of the incorrect refueling charges!