Zoomcar — Refund amount scam

I have completed my trip on 10 sep 2020 and till now i haven’t received my security refund and fuel reimbursement amount back. Its been a month now . Worst service i have ever seen. I dont know why it takes too long for refunding amount. Very poor experience. And I'll tell all my friends and family not to make any booking with zoomcar again. I have email them many times but they are not providing me any resonable response.