Zoomcar — Refund and payments

Address:[email protected]

I had my booking of zoomcar on 11th January 2022 Tuesday a Celirio AT . My booking was at 3:30 pm and when I go there the car was not available at the location . So since the ar was not available I was asked to wait . And it took them two hours to allot another car and hence I promised a refund of rs. 200 by one of the zoomcar executives for the lost 2hours of the booking. The next was allotted at 5:30 pm. It was said that the refund would be processed at sent in 24 to 48hours . And it has been 3 days past since the booking and I still haven't received my refund. Kindly report back ASAP
Was this information helpful?
No (0)
Yes (0)
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5661
    Pending
    11
    Resolved
    2593
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information