[Resolved]  Zoomcar — Refund for booking id JPS699HOJ

Address:	Bangalore
Website:	www.zoomcar.com

I made a booking from ZoomCar for 17th March to 18th March. for this booking I need to get refund of RS 4212. They initiate the refund via third party "CashFree", where I need to give my bank details or UPI to get the refund but it was failing all the time giving error "Transfer failed". I requested for new link and with new link also I got the same error. So I asked zoom car to initiate the refund to my original account directly and their executive said that he has filled the form for backend team and the refund will be credited to my account directly with in 24 hours and its now more than 5 days I haven't received my refund.

And now I am calling to their customer center number, I am not getting any option to check my refund status. I dropped them an email also regarding the same but no response.

This is very unprofessional and not acceptable.