ADVERTISEMENT

[Resolved]  Zoomcar — Refund for Penalty paid for non availability of Fastag in the rented vehicle

Booking ID: JPSN7VD4T
Car rented from Chennai for 3 days (25th Aug 2022 to 27th Aug 2022) did not have fastag. The fastag was blacklisted and so I had to pay in cash at tolls with extra charge (penalty) for non availability of fastag.
I paid Rs. 710 as penalty for a total of Rs. 1420 in fastag bills. Please find attached fastag bills for details.
Please find attached fastag bills.

I request a refund of Rs. 710 from Zoomcar.

Thank you
+12 photos
Was this information helpful?
No (0)
Yes (0)
Sep 27, 2022
Complaint marked as Resolved 
Received refund from Zoomcar.
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    5094
    Pending
    45
    Resolved
    2559
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information
    ADVERTISEMENT