Zoomcar — Refund is not initiated more than 30days passed.

Address:ANTHONY COTTAGE ROOM NO 3 GROUND FLOOR, GD AMBEKAR MARG PAREL EAST BHOIWADA MUMBAI 12. LANDMARK BHOIWADA NAKA NEAR SHREEMATI SAREE CENTER., ANTHONY COTTAGE ROOM NO 3, GROUND FLOOR

Prathamesh, this side I had made the booking for Polo MH43BP7388 on 13-Nov-2020. I had drive safely without any damage & now one month has passed still my refund is not initiated, I'm taking follow us from the live system dropping mail from app there's no reply from your side. waiting for your reply for the same.

Please find the screenshot for your reference, kindly do the needful & make the payment as soon as possible or I need to file the complaint about this issue because as per policy 30days had passed & the refund is still pending.
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