Zoomcar — Refund issue or No refund

Address:

Domlur, Bangalore

I have made a booking with zoomcar for car rental from 25thbDecember to 27th December 2020 with booking ID JPS6NBQ8O but cancelled it due to some reasons. An amount of Rs 10, 239 is due to be refunded by the company but has not been refunded till date i.e 6th February 2021. The customer support numbers are not at all working and there's no response for he emails sent. Kindly take appropriate action against the company as the company is trying to deliberately dupe customers.