Zoomcar — Refund - Mohit Dodke

Hey @ZoomCarIndia, my cancelled ride was on 19th February. The ride was cancelled because the car I made transection for was not the at address and you guys were unable to find a replacement for me. I had wasted more than 3 hours on it and around total sum of 600₹ to reach the location and then go back. I was promised full refund of ₹2278 and yet I haven't received a single paisa from you guys. To top it off, you guys have the worst 'help and support', because no one can actually contact you through it.
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Zoomcar customer support has been notified about the posted complaint.
Apr 19, 2022
Updated by mohit dodke
It has been a week since I have posted this complaint, yet no response from Zoomcar.
Apr 26, 2022
Updated by mohit dodke
No response yet.
Apr 30, 2022
Updated by mohit dodke
No one from zoomcar has contacted me and still no refund.
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