Zoomcar — Refund not initiated from 40 days

I've made a booking with zoomcar and it's been 40 days but the refund is still not initiated. Tried to call customer service but the IVR won't connect to customer care until you have an active booking.
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Zoomcar customer support has been notified about the posted complaint.
Jan 03, 2021
Updated by jayanth Merugumala
No one is bothered from zoomcar
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