Zoomcar — refund not received booking id: jps6n01o8

[email protected]

Address:	Nashik
Website:	www.zoomcar.com

Hi zoomcar support,
I have not received refund of inr 2500/- for fuel for booking: jps6n01o8
In app it shows as refund pending.

Also zoomcar helpline is not helpful for any completed trips.
Have raised this issue multiple times via email on app.

Thanks,
Vishal

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Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2020

Zoomcar Customer Care's response Hello Vishal,

Greetings!

We are sorry for the delay caused in processing the refund. We are already working on processing the refund, we will check the refund status and notify you once the refund is processed.

Regards,
Appachu
Zoomcar

Oct 08, 2020

Updated by [email protected] Dear Zoomcar Support,
I didnot hear any update from your end regarding the refund.
It will be now over 2 months since the day car was submitted back and bills were uploaded to zoomcar.
I am highly disappointed!!!

Oct 28, 2020

Updated by [email protected] Dear Zoomcar Support,
Its now been over a month since you have replied on my above post, I have not received any update on the refund. Kindly help here.