Zoomcar — Refund not received - even after the booking cancelled.

Address:

Hyderabad

I had booked a car on Zoom car by making a payment of 27, 748/- on 17th of May 2023, I had to pick the car up on 21st of May, On 20th may i got to know that my booking was cancelled, and i got the message that the amount will be refunded. But till date i have beening trying to contact the customer care to resolve the issue but i am unable to contact as there is no other way except through chat bot. The chat bot is just raising a ticket but no action is being done on the ticket. I complaint ticket number are 1412345 & 1413318. I dont know how to contact the customer care directly and resolve my issue as its more 8 days since i am facing this porblem.