Zoomcar — Refund not received for a month

I have booked zoom car for 16th March to 24th march, booking ID JPS6961SY. They could not provide the car and the booking was cancelled. Now a month passed the refund is not made by them. Thier site says refund pending. The helpline say you dont have any bookings etc. This is ridicolous, stonewalled with all communicaitons
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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