[Resolved] Zoomcar — Refund Not received from 2 Years

girirajattri

Feb 23, 2022

Website:

www.zoomcar.com

Hi, my name is Giriraj, i subscribed a car ( DL1NA2682) for 36 months from zoomcar in Sep 2019. Till the Feb 2020 it is OK, but on 23rd of Feb they take away for regular servicing and never returned it back. i called many times in the Nov 2020 they terminated my subscription saying that the said car is not in working condition and generated an invoice of 23051 in favour of my name.

Till now they not paid my refunds that is still processing, moreover zoomcar closed the phone numbers and email ids of help desk which was working for ZAP subscribers. now no one is there to take responsibility from zoomcar.

For your reff# some screenshot of emails and invoice is attached here. my phone no. [protected] and email id which is connected to zoomcar is [protected]@gmail.com

Thanks
Giriraj

+8 photos

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Mar 4, 2022

Complaint marked as Resolved

No one contacted me, but today on 4th march 2022 they refunded my money 23051 rupees, but the fight will be continued to recover 5000 security money

Zoomcar customer support has been notified about the posted complaint.

Mar 02, 2022

Updated by girirajattri No one contacted till now from zoomcar, no mails no calls.