Zoomcar — Refund of deposit is not happening

Address:

Mira Road, Mumbai

I have completed by booking. BOOKING ID # JPS6NEJS0 since 16th of September 2020 but till date there is no refund of the security deposit they have taken. I am very disappointed by the way Zoom Car has been dealing about with these refunds. Had I had an idea by looking at other consumer complaints, I wouldn't have ever used their services. First of all they gave me a car to drive that was dirty from within and forget sanitization as what they claim, I can go ahead and sue them for using such false statements. I have the photographs to prove all of these claims. And after all the bad service they are even not refunding the deposit which is bizarre and totally not acceptable.