Zoomcar — Refund of toll amount reserved on Paytm Wallet

dt101

Aug 3, 2022

Address:

Banglore

Trip ID: JPSN7Y8D8

The above mentioned trip was completed a month back but till now I have not received any amount.

There is a total of Rs. 2500 reserved for the toll amount from my paytm wallet which is not yet refunded.

Additionally, there is Rs. 600 mentioned within the zoom car app to be refunded but that also I have not received till now.

I have been continuously calling and sending email regarding the same but there is no resolution and now I'm not receiving any response also from your end.

Please check the problem with refund and provide the resolution as soon as possible.

I have also attached a list of transaction IDs from paytm for the transactions which are put on hold by Zoomcar.

Thanks & Regards

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Zoomcar customer support has been notified about the posted complaint.

Aug 15, 2022

Updated by dt101 No communication received from Zoomcar till now. There is no customer care support available now through which I can contact them.