[Resolved]  Zoomcar — refund pending since 5 months..!!

Following is my booking id - jps6nyp1q refund amount rs 6952

Worst car service... It's a fraud... My refund has not been settled since 5 months.. Evry time they say payment gateway is not working and it will be done in 2 weeks... I searched internet and found many customers facing similar issues with refund and are taking legal route... So please be beware of this fraud company.
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Aug 14, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2020
Zoomcar Customer Care's response
Hello Prasanna,

Greetings!

Please accept our apologies for the delay caused in processing the refund. We are working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed.

Regards,
Appachu
Zoomcar
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