Zoomcar — Refund Request - Booking ID JPS69FORT

Booked a Zoomcar on 19th Feb, 2022 as I was traveling out of city and needed a car there. I even paid extra money to get the car delivered to me. Waited for 3 hours at the station but no one showed up and searched nearby places too. But the car wasn't there. There's no working customer service number. They have one number but no one picks up. The next day one guy calls to ask for the delivery or car back to zoomcar and I explained him that i never got the car. He said he'll let the authorities know and they'll look into it. But till date i haven't gotten any response from Zoomcar. Emailed multiple times. It's a totally fraud business.

I should be paid full refund and the company owes extra for the harassment caused. Pathetic service.