Zoomcar — Refund still in pending state

There is a zoomcar booking with the ID - JPS6NBKG9. This booking was done in the month of December 2020. The booking was cancelled and according to zoomcar policy the amount should be refunded within 30 days, but now it has been more than 60 days the refund hasn't been processed.
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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