[Resolved] Zoomcar — refundable deposit not yet received

[Resolved] Zoomcar — refundable deposit not yet received

S Shivanvita Chowdary from Hyderabad, Telangana

I have completed my trip on 12th october 2019 and i have not received my security refund amount back until now. Accordingly to the policy, the amount will be reflected 15 days after the completion of the trip and today is the 19th day. Worst service i have ever seen. I don't understand why it takes so long to refund the amount. Very poor experience. I have sent them emails but i have not received any resonable response. Was this information helpful? No (0) Yes (0)
Dec 1, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 31, 2019 Zoomcar Customer Care's response Hello Shivanvita, Greetings! We are sorry to know that you have not received the refund. Upon checking, we see that the refund is successfully settled in the account through which you have made the payment of the booking. Kindly drop an email through the contact us page so that we can share the transaction detail. Regards, Ramya. S
Add a Comment	Share
Submit Close