Zoomcar — Regarding Complete Refund of Paid Amount

Booking confirmation no. - JPS69HL08
Booking date - 15 october to 17 october, 2021
Booking location - Chandigarh
Registered mob no. [protected]

I had paid Rs 6992 to book the CAR. But ZOOMCAR cancelled my booking with absurd reason. I talked to customer about cancellation issue, then also your customer care person gave absurd reason for cancellation and your company had refunded only Rs 699. I again talked to your customer care person regarding partial refund amount and then customer care told me that i will get then rest of amount in few days. Till now, i have not received the remaining amount.

I have already written email thrice regarding this isssue but did not get any information from your side.

Finally, I am again writing this complaint for the complete refund. If you will not reply to this email, then i will write the complaint to all of your SOCIAL MEDIA sites, online complaint forum and to government also.

I hope this time you will look at this issue seriously and refund my amount as soon as possible.