Zoomcar — Regarding Excess amount charged on me for not using the car

Zoomcar has charged me as late fee.The car has got breakdown in the middle of journey and I have intimated them the issue and Parked at a safe place and told to tow the vehicle but they have came late and picked the car, that late charges are leived on me about 15000 rupees.They are sending me mails like they will proceed for FIR, civil court something.The mail from zoomcar i have pasted below

It has come to our attention that the said vehicle has been used for manner other than those agreed and acknowledged by you, at the time of booking, under the terms and conditions of the Member Agreement (hereinafter referred to as "Agreement" Therefore, you are liable to make payment of ₹15496/- to the company.

Please note that as per the said Agreement, any wilfully declining or/and failure to make payment of the outstanding amount will render you liable to civil and criminal proceedings and the company would be entitled to recover the due.

Therefore, in spite of several requests from our team to clear the said outstanding, you have always been delaying the same on one or the other pretext and not cleared this undisputed amount till date. We therefore through this notice finally call you to make the payment of the aforementioned outstanding amount of ₹15496/- by Today 5pm, failing which we shall be constrained to file Civil Suit under The Code Of Civil Procedure 1908, Criminal legal proceedings under Criminal Procedure Code 1973 as are warranted by law for recovery of the due amount and any other miscellaneous proceedings against you in the competent court of law, in that event you shall be fully responsible for the same.

Note:If the payment will not be done as per the given time then we will process your DL and Aadhar to proceed further to file a civil suit against you in civil court, and the legal team will visit your address.

*Kindly understand the importance as this is final & last notice*

For Initiating Payment, please follow the steps given in the attached file.

Thanking You

For Zoomcar India Private Limited
Vivek Sahay
Zoomcar Legal Team
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