Zoomcar — Regarding Refund of my payment

I am Mr. Usaid Mansuri writing you this email the 5th Time since 2 months. had booked Zoomcar from 21st December 2020 till 29th december 2020 in the state of Sikkim and Gangtok.

Due to unforseen circumstances I had to cancel the bookings. I had made cancelation on the zoom car app.

Refund of Rs 23, 872 is still pending for the booking Id no JPS6N43ML.

EMAIL ID to make the booking is as follows: [protected]@gmail.com

Mobile number registered is [protected].

Payment was made via credit card.

It's been nearly 2 months to cancel the trip and i had already registered a complaint in early January and they told me they will get my refund within 2 weeks. But sorry to say nothing has been done yet

And now ill be heading towards consumer court to take further actions .