[Resolved]  Zoomcar — rented car in pathetic condition

Worst service by zoomcar. I have travelled by zoomcar car twice previously but this time the car was in such a pathetic condition.. Even the brakes were not working properly neither the hand brakes were working. Not only this the a. C. Of the car was not working properly even my fan at home is better than that a. C. Also the allignment of the car was completely out. How could you possibly give this type of car to the customer don't you have any way to make sure that the car given to customer is in good condition or customer safety is it just a joke for the company. Tell me one thing what will the company do if i had an accident because of those brakes and allignment. Atleast we can expect a good condition of the car when it comes to safety. We are paying for your services but if you give this type of service than it would be better that we hire an auto rather than hiring a self driving car. I have booked the car with fuel and when i reached their to pickup the car the tank was almost empty. If this is the case than what's the point of hiring a car with fuel... I mean why do you provide two options whie booking the car that is with fuel and without fuel. Also after submitting the bill due to thier wrong update in the system the initiated much less amount for fuel than actually it should be. Do i have to give the proofs for everything to the company or should i waste my time in submitting all the photos on their app. The vendor of the car submitted wrong details on zoomcar app that it's completely clean but the fact is it was completely dirty and the time when i returned the car in same condition as it was earlier the vendor marked the car as dirty in the zoomcar app. How could you just trust on on vendor and not on customer.