[Resolved]  Zoomcar — service regarding

I book a car from zoomcar for shirdi and shani sikhrapur car detail tuv300 car num mh14gd9518 on 11th dec and they guys provide worst service ever it's lyf a nightmare for me me and my full family went to shridi after shridi we went to shani mandir before 7km that car god jammed one of spare part was damaged garage person said that it will take one day parts are not available then i called to zoomcar customer care number first they said they will provide cab and pickup for damaged car after 1 hr they said we can't provide cab plzz talk to car pickup person to help in starting they said he will drop till ahmednagar later he refused to come he said he will pick tommorow and zoomcar person said us to leave the car there nd go but we will go where from there tha highway is 18 km far and no vehicle avait over there no cab no auto no bus nothing after walking approxe 10km we get on luggage loader vehicle he drop as at highway from there we went to bus stop and this things happen at late nyt plzz give me ans if we didn't get that vehicle than who will be the responsible for that # happens with us. If some bad things happened then we have female members also after paying full amount for one day trip we paid lots of extra amount and trouble a lot plzz put urself at my place then only u guys can understand what happen. If this thing happen with me then it will be ok but my parents face this first tym they came pune nd what # thee face. Words can't explain my prlm which i had faced yesterday worst n worst service u guys provided i want an apology and compensation for that nd my full amount refund. And seriously guys i am never gonna suggest anyone for ur service waste service its u r responsibility to check car before giving to ur customer nd plzz sometime act lyk a human being. Plzz