Zoomcar — Services not provided and not providing refund as well

I had booked service from Zoomcar on 20th Feb'22 for 12PM, the car was assigned, at 11:49 AM I receive a call from a rep of Zoomcar saying the services cannot be provided as they couldn't verify the documentation (DL) as my DL was issued from Delhi and the booking amount will be refunded. I was very furious as all my plans were depending on the services of Zoomcar, I asked them to call me back, but till date no one called with a proper explanation, on top of that it's been now 5days they have just refunded Rs.212 out of Rs.3567 saying nothing due. I want the full refund as it wasn't a cancellation from our end but zoom car's end moreover we were harassed with their last minute cancellation which needs to be compensated. Forget compensation, I need my money back. Pathetic service, no customer support team to call.