Zoomcar — Sudden cancellation of scheduled trip

Address:

Hyderabad

Hi Team/ Sir,

This is Prabhakar.

I would like to raise a compliant against Zoom car, Bangalore.

I book a trip and scheduled a self drive car. I have traveled from Hyderabad to Bangalore via Flight. Once i reached bangalore ariport i was looking for the Car which i booked, unfortunately i could able to find any.
So called to zoom car customer care and got to know that the scheduled car was cancelled and with no prior information to me. I have book this trip 1 month back and planned everything.

I would likely to raise a complaint againt Zoom car, for their unprofessional act and the way they treated customer. I was very depressed because of sudden change on plan and left with the family members ideally on the road side looking here and there for alternative plans.

I wish i could hear back from you, Thanks.

Sincerely,
Prabhakar.