[Resolved] Zoomcar — Toll charges refund

[Resolved] Zoomcar — Toll charges refund

S Srinitram Jul 16, 2021 Jul 22, 2021 This thread was updated on Jul 22, 2021

My booking id is JPS69KR12 waiting for refund and almost 10 days is over. Please give the exact solution and don't copy standard reply from your template. Send may replies from you on mails. Srini Was this information helpful? No (0) Yes (0)
Jul 18, 2021 Complaint marked as Resolved Back to back email are sent for refund and am getting a reply to wait for 24-48 hrs from 7th jul.. there is no proper reply to describe the issue in refunding. One or the other customer care executive replies that they are working on this issue from 7th jul. I have submitted the bills in the app before the cut off time of 24 hrs from the end of the trip. This is really frustrating to followup on the refund. Zoomcar customer support has been notified about the posted complaint.
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Elavarasu R

Jul 22, 2021

I have completed my trip on 4th July and i till now i haven’t received me security refund amount back. The policy say that amount will be reflected upto 15 days and its 16th day. Worst service i have ever seen. I dont know why it takes too long for refunding amount. Very poor experience
ID - JPS69KKXE