Zoomcar — Towing Refund

I need the refund for towing as Zoomcar confirmed me to check the issue from my side first. As the car broke down in middle of Ahmedabad expressway, there was no shop and i had only one option. after the whole day zoomcar told me not to repair as it was more than rs. 3000 and i left the car. Now I need the refund of towing and inspection charge that I gave to garage. This is not my responsibility to check from my money. please help