[Resolved] Zoomcar — trips not ending | |
Hi zoom car team, I appreciate the sincere response you gave and refunded amount on previous issues few days back. But let me ask you why it's repeating. Again yesterday i ended a trip after locking cycle at genuine pedl station and ended trip, but it kept loading and request fails at your server end. Its not any network issue at my internet as i use wifi of siti. After certain hours it automatically ends and i have due of rs 249. Cycle no-3192451 Customer-pankaj Plz look at it as due to it i can't further use zoomcar pedl service. Was this information helpful? | |
Dec 2, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 Zoomcar Customer Care's response Hello Pankaj, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regard Wasim Zoomcar | |
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